faq

Frequently Asked Questions

Here you can browse our frequently asked questions and find the answers you're looking for. Can't find the right answer? Get in touch with us:

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  • WHERE ARE OUR PRODUCTS MADE?

    Our GoodWays products come from the best available sources with a focus on sustainability and quality. Behind each of our products is thorough testing and close communication to ensure they meet your high standards.

    All sewn products GoodWays are made in the Czech Republic, mainly in Plzeň, in collaboration with the Vigvam design workshop.

    Our teas and blends of spices and flowers are produced in South Moravia in collaboration with the beloved company Bylinca.

    Our bottles and boxes are manufactured in China, where the highest possible quality and care for our product is ensured, with all materials sourced locally.

    GoodFilter activated charcoal is imported from Japan, directly from the Wakayama region, where this tradition originates.

    Our bamboo is grown in areas where it naturally thrives, mainly in Vietnam and China, and is FSC certified.

  • CAN FOOD AND DRINK PRODUCTS GO IN THE DISHWASHER?

    It is important to mention that before the first use, any product that comes into contact with food or drinks must be thoroughly washed.

    GoodGlass We do not recommend placing the glass bottle in the dishwasher for safety reasons. 

    Any parts made from natural bamboo (GoodFlask or GoodGlass lid, GoodWood thermos bottle or lid for GoodBox) should be washed by hand and DO NOT LEAVE them in water for an extended period to prevent cracking or other damage.

    Stainless steel strainers for GoodGlass and GoodFlask as well as GoodBox separator and GoodStraw straws made of stainless steel can go in the dishwasher. 

    We do not recommend placing the stainless steel part of GoodBox lunch boxes, GoodFlask bottles, and GoodCup in the dishwasher. By washing by hand, we can prevent damage to the color.

  • DOES THE GOODBOX BOX SEAL WELL?

    GoodBox is perfect for storing food in the fridge or for carrying solid meals. The bamboo lid is equipped with a silicone seal to ensure a secure closure and prevent leakage, however, we recommend carrying the container horizontally. The container is not the best choice for transporting liquids, such as soups.

  • What type of stainless steel are your products made from?

    The type of stainless steel used to make our products is 18/8, also known as SS 304.

  • WHERE CAN I PERSONALLY FIND GOODWAYS PRODUCTS?

    We understand that sometimes it's good to see products in person for a clearer idea, which is why we've put together a few options where you can meet our products face-to-face:

    1. Visit us in Brno: We invite you to our GoodPlace office, where you can personally check out our products. We don't have regular opening hours, so please contact us in advance to make sure we don't miss each other. We look forward to meeting you!
    2. Find us at Place Store: You can find our nearly complete range in the beautiful stores of the “Place Store” chain, which are spread across the country. Check out their store locator and find your nearest branch.
    3. Gratitude Journal can be found in local bookstores in Brno and Slovakia: Our Gratitude Journal is available at the bookstore Martinus, which has a beautiful store in Brno, as well as at several other locations in Slovakia. It will soon be available in bookstores across the country.


    If you're unsure, don't hesitate to contact us and we'll be happy to help you find the nearest store or suggest alternatives that meet your needs.